Private Policy

1. Purpose and Scope of Data Collection
Hanoitourist does not sell or share customer information with third parties. Data is only used internally, including:
•    Full name, address, phone number, email
•    Product/service name, quantity, delivery schedule

2. Use of Personal Information
Collected data will be used to:
•    Support customers
•    Provide service-related information
•    Process orders and fulfill services
•    Send updates about products/services/events
•    Manage customer accounts and payment verification

3. Data Retention Date
Information is retained unless the customer requests deletion via info@hanoitourist.vn.

4. Information Management Contact
Hanoitourist Travel Company
Address: 18 Ly Thuong Kiet St., Hoan Kiem, Hanoi, Vietnam
Hotline: 19004518
Email: info@hanoitourist.vn
Website: http://hanoitourist.vn

5. Customer Access and Edits
Hanoitourist does not collect customer information through the website. Personal information is only collected via emails sent to our contact address at info@hanoitourist.vn or through phone calls to our customer service hotline at 19004518 to inquire about or purchase products and services.
Customer may contact the above email address or phone number to request that Hanoitourist update or correct your personal data.
6. Information Security
Hanoitourist is committed to protecting personal data and will not share, sell, or rent it. Data will only be used to:
•    Improve service quality
•    Resolve complaints
•    Comply with legal requirements
For concerns about data privacy, contact us at hotline: 19004518 or email: info@hanoitourist.vn.